DELWAR HOSSAIN: IT Specialist and Tech Troubleshooter

Expert in Networking, Computer Support, and IT Solutions

My Projects

black and red audio mixer
black and red audio mixer
Networking Solutions

Expertise in resolving complex networking and connectivity issues.

A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
A computer monitor displays a webpage from HelpDesk Heroes, featuring a contact address and email. Social media icons including Facebook, LinkedIn, Twitter, Instagram, and Pinterest are visible. The screen also shows a Trustpilot rating. A stack of cookies is partially visible at the bottom of the image, and part of a keyboard can be seen in the foreground.
Technical Support

Providing reliable computer support and maintenance services.

a close-up of a computer
a close-up of a computer
IT Specialist

Delivering seamless IT operations in educational institutions.

Work Experience

I am dedicated IT professional with over 6 years of hands-on experience in troubleshooting and maintaining IT systems. Currently serving as an IT specialist at Al Hadetha Madrasa and Jeel Yanbu International School(JYIS) in Yanbu, excels in resolving a wide range of technical issues, including networking, computer maintenance, and connectivity solutions. With a proven track record of ensuring seamless IT operations,

Experience

IT Specialist Role

Al Hadetha

2021 - Present

Working in the IT field, especially in educational institutions Al Hadetha Madrasa and Jeel Yanbu International School (JYIS), is a passion driven by the desire to support seamless technology integration in learning environments. For the past three years, this role has involved resolving a diverse range of technical challenges, from maintaining stable network connections to troubleshooting computers, CCTV systems, and projectors. The passion for IT stems from the satisfaction of solving complex problems, ensuring smooth operations, and empowering students and staff with reliable technology. It’s a commitment to innovation and problem-solving that enhances education through technology.

Previous Role

Plus Net l Chittagong,Bangladesh

2016 - 2021

I was working as a Network Administrator at an Internet Service Provider (ISP). In this role, I was oversees a team responsible for delivering internet services efficiently and maintaining high customer satisfaction. My responsibilities include coordinating with technical staff, resolving customer issues, and ensuring smooth daily operations. With strong leadership and organizational skills

blue UTP cord
blue UTP cord
Working as Network Administrator